ITtelligent Consulting Services

Address: Level 1, 53 Coppin St, Richmond, VIC, 3121

Also Services: Nationwide

13008890...

http://www.ittelligent.com.au

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We make IT Smarter

You shouldn't have to concern yourself with IT. You ought to be able to leave it completely in the hands of your provider, confident that it'll be taken care of - with no nasty surprise fees.

Since our beginnings in 2006, the ITtelligent philosophy has been: "we are a customer service company;...

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Business Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Payment Options

  • Cash
  • Amex
  • Visa
  • Cheque
  • Invoice
  • Mastercard
  • Eft
  • Direct Debit

Our Team Profiles

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Robert Adelman

Position

Founder & Director

Profile

Robert Adelman is our Owner/Director who prides himself on providing top-notch customer service and IT support. Robert is committed to setting new trends and goals in the IT industry, and has demonstrated this by being one of the first IT providers in Australia who truly provide a fixed-fee model rather than a typical ad-hoc package. 

Manchester born Robert has worked across the globe for over 14 years, from London to Luxembourg, New York, Chicago and San Francisco, for companies such as Hewlett Packard, Reuters and Citadel Investment Group. Robert has since set up home here at ITtelligent in Melbourne, where his heart lies with the company.. and perhaps the St Kilda Football Club.While Robert has an extensive knowledge and real world experience, the one thing that sets him apart from his peers is his focus on service. He is determined to provide the best possible service in the IT industry, which you can discover by reading our testimonials or simply giving Robert a call! 

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Mark Rogers

Position

Lead Architect

Profile

Mark joined us in 2007 as our Lead Architect. He is man one who will be designing and implementing the solutions for you, whilst also being aware of budget and technical constraints. Mark is the man in the office you go to for the tough questions - although he is a big softie!

Mark believes that life is like riding a bicycle, in order to keep your balance you must keep moving. He applies this to his work here at ITtelligent and helps us keep moving towards the future with his new designs and ideas.

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Josh Gardner

Position

Senior Systems Engineer

Profile

Josh is our Senior Systems Engineer who joined us in 2009 after failing to make it to his dream holiday destination of Mars.

Josh takes charge of critical IT-related issues and offers effective solutions, and carries out day-to-day administration, development, deployment and maintenence of client systems. Josh is available on call and for site visits if entirely necessary.

Josh also enjoys things such as whittling. If you ask nicely, he may even give you a demonstration.

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Guy Kastner

Position

Systems Engineer

Profile

Guy came aboard the ITtelligent juggernaught in 2011 as a Systems Engineer. Guy will happily visit you on site to discuss technical issues and other enquiries, and is available on call.

Guy is a pro when it comes to implementing and designing computer systems, network and various software, as well as ensuring capability between software and hardware, determining working parameters, procedures and system specifications.

Guy also applies the same skill and mindset to his video games - he has become quite competitive during break time with the office arcade machine!

 

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Raymond Merceica

Position

Systems Engineer

Profile

Raymond's time at ITtelligent begun in 2008 as a Systems Engineer. Raymond is the phantom of the office, often disappearing to visit clients on site to discuss issues, deliver hardware and equipment and ensure customer satisfaction.

When he is in the office, he is answering calls and providing exceptional service over the phone and via email. 

Raymond gives the same dedication to his work as he does to Melbourne Victory, and being Maltese, this fiery passion is an excellent trait to hold. When he is not working (which is hardly ever!), you will find Ray in the pool, at the Soccer or spending time with his wife and children.

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Fernando Gamero

Position

Network Engineer

Profile

Fernando  joined us in 2011 as a Networking Engineer and is the man you need to assist you with all your networking  and communication issues. Fernando takes charge of the delineation, application, and maintenance of data, voice and network communication systems, is on call to clients and will pay your site a visit if necessary.

Peru born Fernando is also a cool hand at developing and designing telecommunications systems, searching for viable options to stay up-to-date with the world of telecommunication systems and examining and decoding data.

He also has the moves when it comes to the dancefloor, with a keen interest in Latino dance and music. 

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Andres Hernandez

Position

HelpDesk Operator

Profile

Andres joined us in 2011 and is our handy HelpDesk Operator. He is available for calls, on site visits and queries through our HelpDesk system.

Andres ensures that our clients never get overlooked and issues are handled by the right team member. He applies a great deal of knowledge and attention to detail to any issues at hand and supplies effective and efficient solutions.

Born in Columbia, Andres has adopted Melbourne as his hometown, and can even be found following the Collingwood Football Club around his other hobbies of Kitesurfing, Snowboarding and Soccer.

Name

German Suarez

Position

HelpDesk Operator

Profile

Geman (pronounced 'Herman') joined ITtelligent in 2012 as a second HelpDesk Operator.

German not only answers calls, but also performs site visits when necessary. Assisting other staff and clients with enquiries is all in a day's work for German.

German was born in Colombia and enjoys his sports. Like most Europeans, he loves to kick the soccer ball around in his spare time. He could even give David Beckham a run for his money! He has also adopted AFL and follows the Collingwood Football Club. 

Testimonials

Please note that the following testimonials are collected, supplied and maintained by ITtelligent Consulting Services.

Xavier Xi

I couldnt speak more highly of ITtelligent and their team. I run a accounting practice and in my experience with ITtelligent, their response time, professionalism and business solutions they provide is really second to none. ITtelligent understood right from the beginning our businesss system requirements from our point of view, developing something that suited us, and not just implementing a stock standard approach like most other IT firms out there. Our staff can always contact ITtelligent and their team, and can expect immediate response, with a team member who listens to our problems and come up with a sound & immediate solution. (In the many years I have dealt with Rob, he and his team are always growing in numbers, most importantly, we deal with familiar faces all the time must be a great place to work, as we can see that staff turnover is low! All his staff are technically capable, and all so great to work with!) We highly recommend ITtelligent to any business out there looking for quality IT Solution and a Support team that listen to your needs.

Equity Bookkeeping Services

We have used Rob and his team for the last four years, and have been completely satisfied with every minute of the service we have received. Be it helping with setting up of systems, or urgent tech problems, the ITtelligent team have always been there with prompt, knowledgable and skilled service. We are confident that as our business grows, our IT needs will be well looked after with ITtelligent. Ben Janssen, owner - Equity Bookkeeping Services