Directory Computer Repairs QLD Toowomba and South West QLD Toowoomba Computer Troubleshooters Toowoomba East

Computer Troubleshooters Toowoomba East

5 0

No Reviews

Write a Review

15 Diaganal St, Toowoomba QLD 4350

(07) 4636 60...

http://www.ctstoowoomba.com.au

Send an email

Call For Free

Call me back

Send to Mobile

View Interactive Map

Overview
Photos
5
Our Team
3
Testimonials
4
FAQ
9

Business Overview

IT support services for small busines and home users.

Computer Troubleshooters is the world's #1 Computer Service franchise and Autralia's largest IT franchise since 1997.

Computer Troubleshooter Toowoomba Easyt can provide onsite service to business and home users in Toowoomba and the surrounding regions. These services include:

Computer/laptop repairs and maintenance
Networking management(both wired and wireless)
Data recovery
Sales of new PCs, Laptops and printers.
Internet/Email setup

We are not geeks, gadget guys, or commissioned salespeople - we're technology professionals. You can count on our trained technicians to work until each problem is solved. After all, we care about our customers and your peace of mind. And most of all there is no technobabble from us - just plain english explanations for your queries.

We do have a service centre were you can drop off equipment for servicing but becasue we are a mobile service as well, if you are going to call by our service centre after 1pm, please call to ensure we can have someone available to meet you.

Customer Review

Write a Review

Recent Activity

Computer Troubleshooters Toowoomba East uploaded new testimonial

2 new testimonial added to their Testimonials

Thu 16th Dec

Computer Troubleshooters Toowoomba East uploaded new photos

3 new photos added to their Photo Gallery

Thu 16th Dec

Computer Troubleshooters Toowoomba East uploaded new videos

3 new videos added to their Video Gallery

Thu 16th Dec

Photo Gallery

Our Team Profiles

Name

Liam

Position

Profile

Liam is our technician. He currently builds all our systems and performs a lot of the general repairs and maintenance of the systems that come into the service centre. He completed his Certificate III in Information Technology at the end of 2008.

Name

Sharyn

Position

Profile

Sharyn, in partnership with Neil, has been involved with Computer Troubleshooters from the beginning of the Toowoomba franchise. When you ring us it is the friendly voice of Sharyn with whom you will speak. Sharyn may not be all that technical but she will be able to reassure you that we are here to help in any way we can.

Name

Neil

Position

Profile

Neil has been involved in the IT Industry for over 25 years. Originally at Newcastle with Australian Wire Industries and the Process Control Department. From there he was involved in programming using UNIX, INGRES and C. Later moving to sunny Qld and contract programming with various Govt departments and private enterprise before taking on the Toowoomba East franchise of Computer Troubleshooters in 2004.

Testimonials

Please note that the following testimonials are collected, supplied and maintained by Computer Troubleshooters Toowoomba East.

Karla Johnston , Business Manager, Ray White Toowoomba

Our Toowoomba Ray White offices have been using Neil Sciffer from Computer Troubleshooters since 2004, after years of frustration with other technicians and service providers. Neil is always contactable and patient and his advice reliable and effective. No problem has ever been too big or too small. He gets along well with everyone in the office and has always felt like part of the team. It is very refreshing to be able to call a computer technician and not feel like you are bothering them or taking up their precious time! Neil has always responded quickly in times of technical crisis and provided solutions. I would have no hesitation recommending Neil’s services to any business or individual.

Nicki Forrest , Equifab - Mining, Drilling, Construction Toowoomba

Equifab has been contracting Neil and the team at Computer Troubleshooters since 2006. We have always found Neil a pleasure to deal with, his manner patient and knowledgeable, and the service provided by him prompt, efficient and value for money. We look forward to continuing our business relationship and recommend his services without reservation.

Judy Morgan , .

You did it. Thank-you Neil. You finally fixed the problem with my computer. Can't thank-you enough. So much for ??? being a tech support group for their product. Thanks for your support. Will spread the word about you. Regards

Margaret Brabrook , Esperanto Court

Dear Neil - just a line to thank you for your totally professional service this past week when I had a severe case of Separation Anxiety - turning to the Yellow Pages is a lottery but this time I struck lucky! There were so many ads but yours appealed -- firstly the words "no fix, no fee, guarantee" and "We know how you feel! We take the time to use plain English - - - -" I loved the picture of a man in a desperation pose - a pose I know so well! I've just emailed your details to all my Twmba friends - many thanks.

Frequently Asked Questions

WHAT IS SPYWARE? Spyware apps sneak onto your machine when you download many file-sharing services, open infected e-mails, or click on dubious Internet pop-up ads. They can manipulate your system, record your habits, and steal your passwords and credit card numbers. Depending on their degree of aggressiveness, they can steal your privacy or even your identity. And they can be terribly difficult to remove. HOW DO I KNOW IF I HAVE A VIRUS? You must remember that there are very many things that can go wrong with your computer and a virus is not always to blame. The only way you can know whether or not your computer is infected is by scanning your machine with an up to date anti-virus program. WHAT IS A TROJAN? A Trojan is a piece of code that performs unexpected or unauthorized, often malicious, actions. The main difference between a Trojan and a virus is the inability to replicate. Trojans cause damage, unexpected system behavior, and compromise the security of systems, but do not replicate. If it replicates, then it should be classified as a virus. A Trojan, coined from Greek mythology's Trojan horse, typically comes in good packaging but has some hidden malicious intent within its code. When a Trojan is executed users will likely experience unwanted system problems in operation, and sometimes loss of valuable data. WHAT IS A WORM? A worm is a computer program that has the ability to copy itself from machine to machine. Worms normally move around and infect other machines through computer networks. Using a network, a worm can expand from a single copy incredibly quickly. For example, the Code Red worm replicated itself over 250,000 times in approximately nine hours on July 19, 2001. A worm usually exploits some sort of security hole in a piece of software or the operating system. For example, the Slammer worm (which caused mayhem in January 2003) exploited a hole in Microsoft's SQL server. Worms use up computer time and network bandwidth when they are replicating, and they often have some sort of evil intent. A worm called Code Red made huge headlines in 2001. Experts predicted that this worm could clog the Internet so effectively that things would completely grind to a halt. The Code Red worm slowed down Internet traffic when it began to replicate itself, but not nearly as badly as predicted. Each copy of the worm scanned the Internet for Windows NT or Windows 2000 servers that do not have the Microsoft security patch installed. Each time it found an unsecured server, the worm copied itself to that server. The new copy then scanned for other servers to infect. Depending on the number of unsecured servers, a worm could conceivably create hundreds of thousands of copies. WHAT IS A VIRUS? A computer virus is a program â€“ a piece of executable code â€“ that has the unique ability to replicate. Like biological viruses, computer viruses can spread quickly and are often difficult to eradicate. They can attach themselves to just about any type of file and are spread as files that are copied and sent from individual to individual. In addition to replication, some computer viruses share another commonality: a damage routine that delivers the virus payload. While payloads may only display messages or images, they can also destroy files, reformat your hard drive, or cause other damage. If the virus does not contain a damage routine, it can cause trouble by consuming storage space and memory, and degrading the overall performance of your computer. Several years ago most viruses spread primarily via floppy disk, but the Internet has introduced new virus distribution mechanisms. With email now used as an essential business communication tool, viruses are spreading faster than ever. Viruses attached to email messages can infect an entire enterprise in a matter of minutes, costing companies millions of dollars annually in lost productivity and clean-up expenses. Viruses won't go away anytime soon: More than 60,000 have been identified, and 400 new ones are created every month, according to the International Computer Security Association (ICSA). With numbers like this, it's safe to say that most organizations will regularly encounter virus outbreaks. No one who uses computers is immune to viruses. DO YOU SELL USED COMPUTERS OR PARTS? Yes we do sell 2nd hand PC's and will try to source 2nd hand parts as appropriate or as the need arises.. WHAT AREAS DO YOU SERVICE? We service Toowoomba and surrounding areas . If you need service out of this area, please call (07) 4636 6025 for availability information. WHAT MAKES YOU DIFFERENT FROM OTHER SERVICE COMPANIES? People and Businesses around the world depend on Computer Troubleshooters. Weâ€™re the worldâ€™s #1 network of computer professionals. There are many reasons our customers call Computer Troubleshooters instead of someone else. Here are just a few â€“ â€¢ We understand computers and technology issues. â€¢ We come to you with onsite and professional service. â€¢ Computer Troubleshooters care about our customers. â€¢ We wonâ€™t call a job complete until the problem is resolved. Computer Troubleshooters provides the service and peace of mind you deserve. Call us today! WHAT ARE YOUR HOURS? Regular business hours are from 8:30am to 5:00pm.